Terms of Use

These terms of use (Terms of Use) tell you about the terms and conditions on which you may use our website (our site).

Please read these Terms of Use carefully before you start to use our site. By using our site, you indicate that you accept these Terms of Use and that you agree to abide by them.

1.1 Made is a website operated by Made Design Limited (we, our, us). We are registered in England under company number 07101408. Our registered office is at 100 Charing Cross Road, London WC2H 0JG, United Kingdom. Our VAT number is GB998057263.

2.1 The purchase of any products through our site is governed by our Terms of Sale.

3.1 When contacting us through the site, you may provide certain personal information. We process information about you in accordance with our Privacy Policy.

4.1 If you set up an account on our site, you must treat your login details as confidential. You must not disclose them to any third party.

4.2 We have the right to disable any account at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

4.3 If you know or suspect that anyone other than you knows your login details, you must promptly notify us.

5.1 As part of our site, we offer a feature called Unboxed which allows you to create a profile, connect with other users of our site and share opinions and experiences and content around any products you have purchased from us or any our products you like or are interested in buying.

5.2 To use Unboxed, you will need to set up an account and create a profile. You may connect to Unboxed with a third-party service (e.g., Facebook) and you give us permission to access and use your information from that service as permitted by that service, and to store your log-in token for that service as set out in our Privacy Policy.

5.3 When you make a purchase on our site, we will display our catalogue image of the purchase on a searchable map as a way of showing the approximate location of the delivery address you give when making a purchase. We do not disclose any personally identifiable information on our map and only display our catalogue image of the purchase you made by reference to the postcode of the delivery address.

5.4 If you have created a profile on Unboxed and have opted to be contacted by our users through our searchable map or Unboxed, our users will be able to message you to ask you questions or obtain your feedback about your purchases.

5.5 If you have not created a profile on Unboxed, our users may contact us wishing to speak to you about your purchases as a result of using our searchable maps as described in clause 5.3 above and we will contact you to ask if you are willing to speak to another user. If you are, you will be prompted to create a profile on Unboxed and the user will be able to message you. You may also opt out of receiving our communications concerning contact from other users and Unboxed at any time.